In general, personal data in Arvato Systems Services includes the following categories of data:
- Contact data, e.g., name or e-mail address
- Organizational information, such as employee identification, cost center, etc.
- Mobile phone data, e.g., information about the mobile device
- Data on use and transactions triggered by the use of the business application
Which categories of your data are recorded or derived in the Arvato Systems Services depends in part on which Arvato Systems Services your Company has acquired usage rights for and how these are configured for your company.
You provide personal data directly when you enter it in Arvato Systems Services. In some cases, another user, such as an administrator, may provide personal information on the instruction or with the permission of your company.
Arvato Systems Services may also obtain personal data from other sources, such as your company's back-office systems. In addition, Arvato Systems Services may establish connections to external partners. Through each of these connected services, personal data about you may be transferred to Arvato Systems Services. In principle, these connections are controlled by your company.
When you use Arvato Systems Services, certain information about your use and activities in the Arvato Systems Services, such as your IP address, device, or browser information, is automatically collected to facilitate technical support.