Beyond essential training, in terms of specifying and design our media supply chain and the technology that supports it, there are some things we can do to mitigate or minimise risk when it comes to human interaction with the systems.
User Access Control (UAC) is an obvious component – ensuring that staff and suppliers only have access to the media and systems that are required to do to complete their tasks. How we implement such systems can also be important. For example, most media supply chains have multiple systems, and the more user credentials required, the more likely they are to use or repeat simple or easily guessed passwords (or worse, write them down) – something that can be overcome by implementing SSO (Single Sign On) across the system. Extremely categorized and access-controlled media will also ensure that users don’t accidentally share content they shouldn’t or indeed fall into temptation.
Protecting against malicious internal attacks, such as the Game of Thrones leak, can be much harder – though it’s worth noting that, at the time, Prime Focus, having quickly acknowledged blame, were actually praised for both their rapid response following the leak, and having sufficient audit trails in their systems and processes that they were able to immediately identify the guilty parties.
Keeping employees happy, and preventing malicious acts, is not exactly related to the media supply chain, but corporate responsibility has a connection to both, which is what we’ll look at in our next and final blog post in our series. Stay tuned for blog post six, about corporate responsibility.